What were the circumstances that caused you to look for a financial adviser?
I've started as a property investor building my portfolio and wanted someone who understood the intricacies and could advise accordingly.
How did Basma Mohamed help you?
Basma is highly efficient and excellent with communication. She goes above and beyond to provide service and advice specific to my business needs. She is very thorough when collecting information so that any further questions or issues are already pre-empted, therefore minimising any delays in securing a mortgage. I was recommended Basma's services by a friend, and I will recommend her to all my friends as well.
Have you seen the outcome you were hoping for?
Yes absolutely.
What could they have done better?
The delays experienced were because we were waiting on the lender for more information or to respond to us. I don't know if Basma could have done anything more on this and she communicated these delays during the process.