Welcome to Mortgage Theory

What were the circumstances that caused you to look for a financial adviser?

Mortgage

How did Basma Mohamed help you?

Gave us the correct guidance and advice. Finding us the right service. Always thwre to assist no matter the time of day.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to look for a financial adviser?

Helped me decide and gave the best option for Life insurance

How did Basma Mohamed help you?

checked all life insurance provider and advised me to go for the value for money

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not that I could think of, Basma was patient and helpful.

Please provide a brief comment about your experience with Basma

She is an on-hand performer. Able to deal with intricases of mortgage. What is so glaring are her patience, empathy, professionalism, and reassuring competence. Most times I called her for follow ups, I had expected some resentment due to the frequency of those calls but she never for once did so. Indeed on every occasion, she turned my anxieties into hopes that eventually materialised. Just the best.

What were the circumstances that caused you to look for a financial adviser?

I was looking to stabilise financial status

How did Basma Mohamed help you?

Basma advised me on the best income protection out in the market and reassured me and assisted me with my concerns

Have you seen the outcome you were hoping for?

I am extremely happy with the advise from Basma as my income protection has saved me in 2020 when I was made redundant and ensured I had some income whilst searching for a job

What could they have done better?

Basma has done an excellent and she assisted me through all steps and I couldn’t of asked for a better advisor

What were the circumstances that caused you to look for a financial adviser?

Remortgage of buy to let properties

How did Basma Mohamed help you?

Basma recently helped me transfer my BTL mortgage, I was so grateful for all the advice she gave and for answering my many questions. I found the whole process really easy and everything was done so quickly and smoothly. Basma was great at helping with all aspects from appointing a solicitor to signing off. I would highly recommend Basma.

Have you seen the outcome you were hoping for?

Yes, definitely. Basma is really helpful and always willing to help and answer any questions.

What could they have done better?

The whole process was seamless and there isn't anything that wasn't covered.